One stop shop for transportation logistics management

non-emergency medical paratransit governmental services corporate

A preferred provider for
transferring care

0 trips daily

Department of Health, Medicaid

0 trips daily

Metropolitan Transportation Authority

0 trips daily

Health & Hospitals

Why Sentry?

We care

We always ask for preferences and feedback to provide on-time performance to every client, convenient solutions to every partner, checkup & training to every driver.

We comprehend what big city citizens need

Sentryfounders have impressive experience in theis business — Ruben Diaz Jr. is a former Borough Bronx President, and Fernando Mateo was a President of NYC Federation of taxi drivers. Steven Rivera has over 20 years of experience in the healthcare industry, and Richard Kriss went all the way from taxi driver to the transportation company owner.

We have transportation at our fingertips

We have built strong connections with the main NYC health-oriented institutions and transport providers.

Our clients

Clients prefer our services due to our customer service approach, innovative IT solutions and a strong transportation network.

Access-A-Ride Paratransit Service

Provides public transportation for eligible customers with disabilities or health conditions.

Health

Aetna International

One of the industry's largest and most prominent international health insurance providers.

Health

VillageCare MAX

Serves people with chronic care needs, seniors and individuals in need of continuous care.

Health

Metropolitan Transportation Authority

The largest transportation network in New York State and in the USA.

Health

Centers Plan for Healthy Living

Creates the ultimate healthcare experience for their members with the guidance and plans.

Health

M.B.S.C.C.

Supports the residents of the South and Mid-Bronx through their far-reaching social programs.

Health

Bronx Lebanon

BronxCare is now among the largest providers of outpatient services in New York City, its ER is one of the busiest in NY.

Health

NYC Health + Hospitals

The nation’s largest municipal health system empowering New Yorkers to live their healthiest life.

Health

NYC Health

The department of the government of New York City responsible for public health and hygiene.

Health

Transportation Providers Network

Our partners are the largest independent transportation companies in the New York City area.

Together, we effectively cover the services of NEMT trips.

Loved by thousands of customers

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FAQ

Who Can Get a Ride?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What If My Ride Does Not Show Up?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What If My Appointment Is Changed?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

Fraud and Abuse: How Do I Report Them?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What Happens If the Rules Are Not Followed?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What If My Ride Does Not Show Up?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What If My Appointment Is Changed?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

Fraud and Abuse: How Do I Report Them?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What Happens If the Rules Are Not Followed?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

Who Can Get a Ride?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What If My Ride Does Not Show Up?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What If My Appointment Is Changed?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

Fraud and Abuse: How Do I Report Them?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

What Happens If the Rules Are Not Followed?

Federal regulations say that Medicaid beneficiaries can get rides to and from providers when necessary.[1] States have different rules about when rides are necessary, so make sure you check with your State. Generally, when you enroll in Medicaid, you will receive instructions about when a ride is necessary and how and when you can schedule a ride. You may have to call a Medicaid caseworker, a ride service, or another agency. That contact should:

  • Help you decide if you have an immediate need for care;
  • Make sure you are eligible for Medicaid;
  • Verify that you have an appointment with a Medicaid provider;

Based on this information, your contact will either set up the ride you need or will tell you how to set up the ride yourself. A person or ride service approved by the State Medicaid program will take you to and from your appointment. Generally, if you are enrolled in a Medicaid managed care plan, the customer service staff can give you facts about ride benefits.

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